Yes. Remi & Nico is an Australian-founded fine jewellery brand, created with a focus on thoughtful design, enduring quality, and everyday wear. Our brand ethos is shaped by modern Australian life - considered, understated, and effortlessly refined.

Remi & Nico was founded by a family inspired by real life — balancing work, study, parenthood, and the pursuit of well-designed essentials. Named after our children, the brand was created to honour meaningful moments and to design jewellery that feels personal, lasting, and intentional.

We specialise in solid 14k gold flatback earrings designed for comfort, longevity, and daily wear. Every piece is intentionally minimal, refined, and made to be worn seamlessly from morning to night. Our focus is on quiet luxury: jewellery that doesn’t shout, but stays with you.

Orders can be placed directly through our website. Simply select your piece, choose your preferred options, add to cart, and proceed to secure checkout.

If your order has not yet been processed or shipped, we may be able to make changes. Please contact us as soon as possible, as orders are prepared quickly.

Yes. Once your order is placed, you will receive an email confirmation with your order details. A shipping confirmation will follow once your order has been dispatched.

Yes. Once your order has shipped, you will receive a tracking link via email to monitor delivery progress.

We ship worldwide. All prices displayed on the website are quoted in the currency that is based on your choice, for reference. Currency rates are updated from time to time.

We accept major credit cards and secure payment options available at checkout, including Shop Pay and other trusted providers.

For hygiene and safety reasons, we do not accept returns on earrings once worn. If your item arrives faulty or incorrect, please contact us within 7 days of delivery.

We do not offer exchanges on earrings due to hygiene considerations. Please ensure all product details are reviewed carefully before placing your order.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and clear photos. We will assess the issue and arrange a replacement where appropriate.

Please contact our customer care team via the Contact page with your order number and details of the issue. We aim to respond promptly and resolve all concerns with care.

All Remi & Nico orders are shipped from Australia.

Yes. We ship internationally to selected destinations. Available countries and shipping rates are shown at checkout.

Australian orders are typically dispatched within 1–3 business days. Delivery timeframes vary depending on location and carrier. International delivery times will vary by destination.

International orders may be subject to duties and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included at checkout.

If your parcel is delayed or appears lost in transit, please contact us and we will assist in lodging an enquiry with the carrier.

To maintain the beauty of your 14k gold jewellery, avoid contact with chemicals, perfumes, lotions, and cleaning products. Store pieces separately in a soft pouch when not in use.

Yes. Our solid 14k gold flatback earrings are designed for everyday wear. However, we recommend removing jewellery before swimming, exercising, or sleeping to reduce unnecessary wear.

Clean gently using a soft, lint-free cloth. For a deeper clean, use warm water and mild soap, then dry thoroughly. Avoid abrasive materials or harsh cleaners.

Solid gold is long-lasting, but natural wear can occur over time. Regular care will help preserve the finish and appearance of your jewellery.

Yes. With regular wear, the rhodium plating on white gold may naturally wear over time, revealing a warmer tone beneath. This is normal and does not affect the quality of the gold.

Store jewellery in a cool, dry place away from direct sunlight. Keeping pieces separated helps prevent scratching and tangling.

Our earrings use a 6 mm flatback post, which is considered the most common and versatile length for healed lobe piercings. It’s designed to sit close to the ear without feeling tight, making it ideal for everyday and 24/7 wear.

16G (1.2 mm) refers to the thickness (gauge) of the post. This is a widely used standard for flatback and labret-style earrings and offers a secure, comfortable fit for most ears. If you already wear flatback earrings, 16G is very likely compatible.

Most customers find the 6 mm post fits comfortably. If you have particularly thick lobes, the fit may feel more snug, while very thin lobes may notice a small amount of extra room. We’re happy to help with sizing guidance if you’re unsure.

Yes. All Remi & Nico flatback tops are designed using the same custom easy-guide threading, ensuring compatibility across styles now and in future collections.